Terms and Conditions

 

Last Updated: November 12, 2024

 

Welcome to Casa Decor Living! By accessing or purchasing from our website (https://casadecorliving.com), you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree, please refrain from using our site.

 

1. General Information

 

Company Details: Casa Decor Living (“we,” “our,” “us”) is an online retail store that sells home decor items.

Contact Information: You can reach our customer service team at support@casadecorliving.com for any inquiries.

 

2. Eligibility

 

Users must be at least 18 years of age or have parental consent to place orders on our site.

By using this site, you confirm that you meet these eligibility requirements.

 

3. Product Descriptions and Availability

 

We strive to provide accurate descriptions of our products. However, we cannot guarantee that all details (such as colors or materials) will match perfectly due to display variations.

Products may occasionally be unavailable, and we reserve the right to discontinue items or change prices without notice.

 

4. Pricing and Payment

 

Currency: All prices are listed in Australian dollars (AUD).

Payments: We accept credit/debit cards, Shop pay, Google Pay and Apple pay, and other methods displayed at checkout. By placing an order, you agree to provide accurate payment information.

Billing Issues: In cases of unauthorized transactions or billing errors, please contact us within 7 days at support@casadecorliving.com.

 

5. Shipping and Delivery

 

Shipping Coverage: We offer free standard shipping within Australia. Delivery times vary based on your location and the carrier’s schedules.

Estimated Delivery: Orders are typically processed within 24 hours, delivery takes 2-5 days.

Shipping Issues: We are not liable for delays caused by unforeseen circumstances (e.g., weather conditions, courier delays). However, if your item is damaged or lost in transit, please contact us immediately for a replacement.

 

6. Returns and Refunds

 

Return Eligibility: You may return eligible items within 30 days of receipt

Refund Process: Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds are credited to the original payment method.

 Exchanges are not accepted

 

7. Intellectual Property

 

All content on this site, including images, designs, and text, is owned by or licensed to Casa Decor Living. Unauthorized reproduction, distribution, or modification of content is prohibited.

 

8. Privacy Policy

 

Your privacy is important to us. Our Privacy Policy details how we collect, use, and protect your information. By using our site, you consent to our data practices as described in this policy.

 

9. Limitation of Liability

 

Casa Decor Living is not liable for any direct, indirect, or incidental damages resulting from the use of our site or products. Our liability is limited to the purchase price of the item in question.

 

10. Changes to Terms

 

We may update these Terms and Conditions periodically. All changes will be posted on this page with the updated date. By continuing to use our site after modifications, you agree to the revised terms.

 

11. Governing Law

 

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Disputes will be resolved through Australian courts.

 

12. Contact Us

 

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: support@casadecorliving.com

 

Thank you for shopping with Casa Decor Living!