Bathrooom essentials
Tired of the long wait for your orders to arrive? Now you can enjoy peace of mind with our commitment to fast, free shipping. No more delays—expect your items quickly without any extra cost. And if there’s any damage during shipping or a misdelivery, we’ll provide a replacement at no additional charge.
FAQs
1. What payment methods do you accept?
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay for a secure and convenient shopping experience.
2. How long does shipping take?
We aim to deliver all orders within 2-5 business days across Australia and 2-7 days within New Zealand. You’ll receive a tracking link once your order has shipped.
3. Do you offer free shipping?
Yes, we offer free standard shipping on all orders within Australia and New Zealand.
4. What is your return policy?
You may return any item within 30 days of delivery, whether new, used, or damaged.
5. When will I receive my refund?
Once we receive the returned item, we will process your refund within 7 business days, and it will be credited to your original payment method.
6. Do you ship internationally?
Currently, we only ship within Australia and New Zealand. We hope to expand our shipping options in the future.
7. How can I track my order?
Once your order has been dispatched, you’ll receive an email with a tracking number to monitor the progress of your delivery.
8. What should I do if my order arrives damaged?
If your item arrives damaged, please contact us at support@casadecorliving.com within 7 days of delivery. We’ll arrange a replacement or refund.
9. How do I contact customer service?
You can reach us via email at support@casadecorliving.com or by phone at +61 0479117265. We’re here to help with any inquiries.
10. Can I cancel or change my order after placing it?
Once an order is placed, we start processing it immediately, so cancellations or changes may not be possible. However, please contact us as soon as possible, and we’ll do our best to assist.
Introducing the new HydroLux™ High-Pressure Shower Head with 3 Spray Modes and a FREE FILTER to give you a truly unique shower experience.
Introducing the new HydroLux™ High-Pressure Shower Head with 3 Spray Modes and a FREE FILTER to give you a truly unique shower experience.